Editor’s note: Some customers prefer not to be named, so we’ve purposefully removed their company name from this article. We’re their secret weapon. :-) Name of the hired applicant has been changed for privacy purposes.
Our client is a cloud-based logistics and e-commerce fulfillment service. By seamlessly integrating with online shopping carts, managing store inventories, and shipping orders, their clientele of e-commerce shops are able to please their online shoppers consistently.
With a growing number of online shops to serve, they needed to hire an Operations Assistant who could assist in their fulfillment processes. Shepherd helped them hire Archie.
Archie works on the following as the Operations Assistant:
Archie works full-time in the client time zone for $1,000 per month.
Archie has been in customer service for ten years, where he managed multiple accounts and also conducted customer presentations. He processed refunds, cancellations, and payments, and also did supervisory work managing a team of twenty people. Archie’s previous manager described him as someone with good people and communication skills.
When you need to hire an efficient Operations Assistant to support your business, reach out to us at Shepherd.
We're a headhunter agency that helps small businesses hire top overseas talent for 80% less than US equivalents. We help companies find talent in various roles like customer support, virtual assistants, operations, project managers, creatives, development, accounting, and more!
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