Editor’s note: Some customers prefer not to be named, so we’ve purposefully removed their company name in this article. We’re their secret weapon. :-) Name of the hired applicant has been changed for privacy purposes.
Our client is a climbing gym and indoor fitness facility that gives its members access to a supportive community of enthusiastic climbers who will journey with them towards overall wellness.
They needed an additional Customer Support Representative, and Shepherd assisted them in hiring Gina.
These are Gina’s tasks as their Customer Support Representative:
Gina now works full-time in the client time zone for $1,000 per month.
Gina has been in customer service for more than ten years and has been on top of quality audits, escalated cases, and customer service team management. She is used to answering customer queries and providing assistance over the phone and via email. With her years of experience, Gina is proven to be a multitasker, customer-oriented, diligent, and a problem-solver. She was then the best applicant to hire for the position.
When you need to hire an efficient Customer Service Representative to support your business, reach out to us at Shepherd.
We're a headhunter agency that helps small businesses hire top overseas talent for 80% less than US equivalents. We help companies find talent in various roles like customer support, virtual assistants, operations, project managers, creatives, development, accounting, and more!
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