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How a Leasing Agency Hired a Customer Experience Representative for $1,100/ month

Learn how our clients utilize Shepherd to hire top overseas talent.
Success Stories is a regular series all about the talent our clients hire via Shepherd and how much they cost. New here? Shepherd is a headhunter agency that helps small businesses hire top overseas talent for 80% less than US equivalents.

Editor’s note: Some customers prefer not to be named, so we’ve purposefully removed their company name in this article. We’re their secret weapon. :-)

What does this client’s business do? 

To empower more entrepreneurs, our client offers office and retail spaces with flexible leasing terms in accessible areas, at any budget. 

Who was hired and what was their role?

They were looking for a Customer Experience Representative who will join their growing Operations team. Shepherd recommended hiring Missy.

Missy does the following as the Customer Experience Representative:

  • Corresponds with customers on different CRM platforms
  • Checks and coordinates listing requirements
  • Queues tasks with high attention to detail

What is the salary of the individual they hired?

Missy now works full-time in the client time zone for $1,100 per month.

What was the candidate’s background before being hired?

Missy was a Japanese Guest Relations Supervisor at a five-star hotel before she was scouted by Shepherd. This previous role made her skilled in hospitality and customer service. Missy is a graduate of Tourism Management and has certifications in project management and social media management.            

Need to hire someone like this too?

When you need to hire an efficient Customer Experience Representative to support your business, reach out to us at Shepherd.

We're a headhunter agency that helps small businesses hire top overseas talent for 80% less than US equivalents. We help companies find talent in various roles like customer support, virtual assistants, operations, project managers, creatives, development, accounting, and more!

Download our salary guide below or reach out to us to get started with a hiring project here.

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