Editor’s note: Some customers prefer not to be named, so we’ve purposefully removed their company name in this article. We’re their secret weapon. :-)
Our client provides high-end, bespoke tech and collectible products to a very niche luxury market. Customized client support and relationship-building are their business’ top priorities.
They needed a Customer Support Assistant who will embody their value of high-end customer service. For this, Shepherd facilitated the hiring of Jo-An.
Now their Customer Support Assistant, Jo-An does the following tasks:
Jo-An now works full-time in the client time zone for $1,000 per month.
Before hiring thru Shepherd, Jo-An has been working as a virtual assistant for over a decade. Most of her experience dealt with e-commerce and customer support roles, but she has also worked on social media management and technical product training in previous employment. Jo-An’s several years of online work experience makes her a seasoned candidate and the most suited applicant for the job.
When you need to hire an efficient Customer Support Assistant to support your business, reach out to us at Shepherd.
We're a headhunter agency that helps small businesses hire top overseas talent for 80% less than US equivalents. We help companies find talent in various roles like customer support, virtual assistants, operations, project managers, creatives, development, accounting, and more!
Download our salary guide below or reach out to us to get started with a hiring project here.
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