Editor’s note: Some customers prefer not to be named, so we’ve purposefully removed their company name from this article. We’re their secret weapon. :-) Name of the hired applicant has been changed for privacy purposes.
Our client is a team of digitally- native operators focused on revenue optimization and growth strategies.
At Shepherd, we helped them recruit a Customer Service Representative, Letty.
These are Letty’s tasks as their Customer Service Representative:
Letty now works full-time in the client time zone for $1,000 per month.
Letty has been in customer support for more than a decade and her experience also includes acquiring sales and customer retention. In her previous positions, she worked on troubleshooting customer issues, processing orders, doing inbound & outbound calls, and analyzing customer feedback to implement retention strategies. Letty has good communication skills and was described by her colleagues as someone who goes above expectations.
When you need to hire an efficient Customer Service Representative to support your business, reach out to us at Shepherd.
We're a headhunter agency that helps small businesses hire top overseas talent for 80% less than US equivalents. We help companies find talent in various roles like customer support, virtual assistants, operations, project managers, creatives, development, accounting, and more!
Download our salary guide below or reach out to us to get started with a hiring project here.