Editor’s note: Some customers prefer not to be named, so we’ve purposefully removed their company name in this article. We’re their secret weapon. :-)
Our client is a marketing and event ticketing solution that helps brands get more relevant attendees for their events and helps attendees secure their tickets in advance.
They needed a Customer Support Executive who would provide support for their clientele’s event-goers. Shepherd recommended hiring Tian.
Tian works on the following as their new Customer Support Executive:
Tian now works full-time in the client time zone for $900 per month.
Before hiring thru Shepherd, Tian has three years of experience working as a Customer Service Specialist. He worked as a sales agent for a cruise membership account and handled a combination of inbound calls, outbound calls, chats, and emails to provide support and resolution to his client’s customers. Given the required credentials, Tian’s experience made him the most suitable candidate to hire.
When you need to hire an efficient Customer Support Executive to support your business, reach out to us at Shepherd.
We're a headhunter agency that helps small businesses hire top overseas talent for 80% less than US equivalents. We help companies find talent in various roles like customer support, virtual assistants, operations, project managers, creatives, development, accounting, and more!
Download our salary guide below or reach out to us to get started with a hiring project here.