Editor’s note: Some customers prefer not to be named, so we’ve purposefully removed their company name from this article. We’re their secret weapon. :-) Name of the hired applicant has been changed for privacy purposes.
Our client is a travel agency, but not your typical one. They focus on getting you closer to nature by booking rental houses and cabins surrounded by forests and greenery, where you can have a different level of relaxation and liberation.
They were looking for an Operations Specialist who can help their guests have the most memorable travel experience. For this, Shepherd helped them hire Leo.
Leo does the following as their Operations Specialist:
● Builds relationships with hosts and cabin managers
● Continuously coordinates with hosts and cabin managers for bookings and feedback
● Runs payment processes for hosts and guests
● Tracks inventory and logistics
Leo now works full-time in the client time zone for $1,200 per month.
Leo has thirteen years of relevant experience in operations. He managed customer queries related to credit card fraud transactions, supported operations, and trained new staff. Leo has also worked with international companies, giving him the confidence to correspond with different nationalities. He was described by his previous managers as a good team player and problem solver.
When you need to hire an efficient Operations Specialist to support your business, reach out to us at Shepherd.
We're a headhunter agency that helps small businesses hire top overseas talent for 80% less than US equivalents. We help companies find talent in various roles like customer support, virtual assistants, operations, project managers, creatives, development, accounting, and more!
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