Editor’s note: Some customers prefer not to be named, so we’ve purposefully removed their company name in this article. We’re their secret weapon. :-)
The client is a boutique real estate private equity firm. Their services to investors include property management, storage facility operation, and investment management.
They were looking for a qualified Call Center Operator who can help with the remote operations of the firm’s self-storage business and properties. For this, Shepherd facilitated the hiring of Cyril.
Now their Call Center Operator, Cyril does the following tasks:
Cyril now works full-time in the client time zone for $1,100 per month.
Before hiring thru Shepherd, Cyril has been an experienced Virtual Assistant for a real estate company since 2018. He did outbound calls, scheduled appointments, and used CRM. Cyril also has managerial experience. He managed, trained, and mentored call center agents put under his care. Cyril’s prominent value of being customer-oriented made him the best candidate for the job.
When you need to hire an efficient Call Center Operator to support your business, reach out to us at Shepherd.
We're a headhunter agency that helps small businesses hire top overseas talent for 80% less than US equivalents. We help companies find talent in various roles like customer support, virtual assistants, operations, project managers, creatives, development, accounting, and more!
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