Editor’s note: Some customers prefer not to be named, so we’ve purposefully removed their company name from this article. We’re their secret weapon. :-) Name of the hired applicant has been changed for privacy purposes.
They are a property management company handling free-standing homes and condominium units.
They needed a multitasking Customer Support Representative to assist in operations and address customer concerns. Shepherd then facilitated the hiring of Louie.
These are Louie’s tasks:
Louie works full-time in the client time zone for $1,300 per month.
Louie has ten years of experience in customer service, making him a seasoned professional in the field. He also worked for a hotel and a hospital in the U.S where he assisted guests with reservations and provided back-office support. Louie’s overall credentials and his solid background in customer service made him the best applicant to hire for the job.
When you need to hire an efficient Customer Support Representative to support your business, reach out to us at Shepherd.
We're a headhunter agency that helps small businesses hire top overseas talent for 80% less than US equivalents. We help companies find talent in various roles like customer support, virtual assistants, operations, project managers, creatives, development, accounting, and more!
Download our salary guide below or reach out to us to get started with a hiring project here.
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