Editor’s note: Some customers prefer not to be named, so we’ve purposefully removed their company name from this article. We’re their secret weapon. :-) Name of the hired applicant has been changed for privacy purposes.
Our client is a one-stop site for everything travel planning. They make vacation planning easy by offering custom and pre-made packages including fun, local activities, and lodging for hundreds of locations worldwide.
They were looking for an Order Entry Associate who can create tickets and accomplish hotel reservations. After surveying strong candidates, Shepherd recommended hiring Candy.
As their Order Entry Associate, Candy is in charge of the following:
● Creating tickets and hotel reservations for customers
● Maintaining a knowledge resource for frequently asked questions
Candy now works full-time in the client time zone for $1,150 per month.
Candy has been in customer support since 2016 handling inquiries, phone calls, and email management. She is also experienced in data entry and proficient at Gorgias, Shopify, and Zendesk. Candy has excellent communication skills and is proven to be customer-service-driven, honest, and responsible.
When you need to hire an efficient Order Entry Associate to support your business, reach out to us at Shepherd.
We're a headhunter agency that helps small businesses hire top overseas talent for 80% less than US equivalents. We help companies find talent in various roles like customer support, virtual assistants, operations, project managers, creatives, development, accounting, and more!
Download our salary guide below or reach out to us to get started with a hiring project here.