Editor’s note: Some customers prefer not to be named, so we’ve purposefully removed their company name in this article. We’re their secret weapon. :-)
This company was created for fans who like to embody their favorite artists in their lifestyle, more specifically in their clothing. The client designs and manufactures wearable merchandise for music artists’ followers to enjoy.
They needed a new Customer Support Representative to help them respond to enthusiastic fans. This role is key to giving an overall positive customer experience. Upon reviewing profiles of qualified candidates, Shepherd deemed Bong fit for the role.
Bong does the following as the new Customer Support Representative:
Bong now works full-time in the client time zone for $950 per month.
Before hiring thru Shepherd, Bong had eleven years of extensive experience in customer service. He has been a customer service staff for a financial institution and was also a coach for their new hires. Bong is customer service-oriented, a team player, and has a good supervisory background. His long years of experience gave him the skills that the hiring client was looking for.
When you need to hire an efficient Customer Support Representative to support your business, reach out to us at Shepherd.
We're a headhunter agency that helps small businesses hire top overseas talent for 80% less than US equivalents. We help companies find talent in various roles like customer support, virtual assistants, operations, project managers, creatives, development, accounting, and more!
Download our salary guide below or reach out to us to get started with a hiring project here.
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