Editor’s note: Some customers prefer not to be named, so we’ve purposefully removed their company name in this article. We’re their secret weapon. :-)
Our client is a global franchise organization providing electrical installation and repair services. Their services include installation and check for electrical safety, lighting design, and everything in between.
To help them reach business objectives, they needed a qualified Customer Support Representative who would handle service requests and customer complaints. Shepherd then helped them hire Melody.
Melody does the following as their new Customer Support Representative:
Melody now works full-time in the client time zone for $700 per month.
Backed with nine years of experience in customer support, Melody is highly qualified for the job. Her tasks usually include handling online accounts, taking calls, providing email support, and other administrative tasks. Melody also worked in hospitality as a reservations agent at a hotel-casino in Las Vegas. She is customer-oriented, goes above expectations, and is an effective multitasker.
When you need to hire an efficient Customer Support Representative to support your business, reach out to us at Shepherd.
We're a headhunter agency that helps small businesses hire top overseas talent for 80% less than US equivalents. We help companies find talent in various roles like customer support, virtual assistants, operations, project managers, creatives, development, accounting, and more!
Download our salary guide below or reach out to us to get started with a hiring project here.