Editor’s note: Some customers prefer not to be named, so we’ve purposefully removed their company name in this article. We’re their secret weapon. :-)
The investment industry can be quite complicated, and our client is dedicated to educating investors to become smarter and overall better investors. Founded by a well-renowned professional investor, this research firm provides investment guidance, market intelligence, and other relevant data their subscribers can trust.
At Shepherd, we helped them hire Mariel.
Mariel is now their new Customer Support Representative who’s in charge of the following:
Mariel now works full-time in the client time zone for $1,400 per month.
With twelve years of experience in customer service, Mariel is considered a seasoned professional in her field. She was a Senior Customer Service Specialist for various U.S retail companies and was a Social Media Support Representative for one year. Mariel also has certifications in digital marketing, SEO, and social media, making her a flexible and qualified candidate for the position. She is well-versed in Google Suite, Slack, Trello, Hubstaff, Zendesk, and other similar productivity apps needed for the job.
When you need to hire an efficient Customer Support Representative to support your business, reach out to us at Shepherd.
We're a headhunter agency that helps small businesses hire top overseas talent for 80% less than US equivalents. We help companies find talent in various roles like customer support, virtual assistants, operations, project managers, creatives, development, accounting, and more!
Download our salary guide below or reach out to us to get started with a hiring project here.