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How an Online Game Studio Hired a Community Moderator for $800/month

Learn how our clients utilize Shepherd to hire top overseas talent.
Success Stories is a regular series all about the talent our clients hire via Shepherd and how much they cost. New here? Shepherd is a headhunter agency that helps small businesses hire top overseas talent for 80% less than US equivalents.

Editor’s note: Some customers prefer not to be named, so we’ve purposefully removed their company name in this article. We’re their secret weapon. :-)

What does this client’s business do?

Our client is a group of innovative and creative online game developers with AAA expertise. Through their fun multiplayer games, they can bring together online gamers worldwide and bring games to more audiences. 

Who was hired and what was their role?

At Shepherd, we helped them hire Stacy.

Stacy is now their new Player Support / Community Moderator who’s on top of these tasks:

  • Responding to player inquiries across channels such as emails, Facebook, Twitter, Instagram, Discord, and Reddit
  • Monitoring Reddit, Discord, and other social media channels to identify common player issues and discussion patterns
  • Compiling and distributing periodic community-related metric reports

What is the salary of the individual they hired?

Stacy now works full-time in the client time zone for $800 per month.

What was the candidate’s background before being hired?

Stacy was the most ideal candidate backed by several years of account management experience. Stacey has been working as a Gaming Support staff for more than ten years before her hiring thru Shepherd. She addressed player concerns, inquiries, issues, proposals, and suggestions through various platforms. Stacey is proven to be customer service-oriented and a proactive team player. 

Need to hire someone like this too?

When you need to hire an efficient Community Moderator to support your business, reach out to us at Shepherd.

We're a headhunter agency that helps small businesses hire top overseas talent for 80% less than US equivalents. We help companies find talent in various roles like customer support, virtual assistants, operations, project managers, creatives, development, accounting, and more!

Download our salary guide below or reach out to us to get started with a hiring project here.

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