Editor’s note: some customers prefer not to be named, so we’ve purposefully removed their company name in this article. We’re their secret weapon :-)
The client is an online real estate marketplace dedicated to serving neighborhood businesses. They provide commercial spaces for restaurants, retailers, photo studios, and even personal working spaces to those who need them.
The client was looking for a candidate who could join their growing operations team. They needed to hire a customer experience representative who could help lessors have a seamless booking and renting experience. At Shepherd, we helped them hire Misshieruan–an experienced customer service representative professional.
Her daily tasks include:
She now works full-time in the client’s time zone for $1,000/month.
Interestingly, Misshieruan has dual citizenship (Philippines and Japan) and has experience working in Japan in hospitality. She is passionate about working in this industry, as reflected in her work background.
On top of her work experience, she is also Lean Six Sigma Yellow Belt certified.
When you need to hire a customer service representative, get in touch with us at Support Shepherd.