Editor’s note: Some customers prefer not to be named, so we’ve purposefully removed their company name from this article. We’re their secret weapon. :-) Name of the hired applicant has been changed for privacy purposes.
Our client is a mobile ordering and payment platform that helps create a seamless dining experience for guests and restaurants. They offer contactless ordering systems so restaurants can streamline operations and focus on customer engagement.
To better serve more restaurants, they were looking for a qualified Accounts and Operations Executive responsible for managing client relations and providing remote support. Shepherd then helped them hire Sheena.
Sheena is in charge of the following as their Accounts and Operations Executive:
● Being the main point of contact & support for assigned clients
● Engaging and setting up new accounts
● Building relationships with customers
● Doing backend operations support
Sheena now works full-time in the client time zone for $1,500 per month.
Sheena has one year of experience as an Executive Assistant and eight years of experience in Customer Service. Before hiring through Shepherd, Sheena did various administrative tasks such as email and calendar management, travel bookings, and more. She is proficient in organizational apps, including Asana, Notion, AirTable, and Google Suite. On top of these, Sheena has excellent communication skills that make her the top candidate for the job.
When you need to hire an efficient Accounts & Operations Executive to support your business, reach out to us at Shepherd.
We're a headhunter agency that helps small businesses hire top overseas talent for 80% less than US equivalents. We help companies find talent in various roles like customer support, virtual assistants, operations, project managers, creatives, development, accounting, and more!
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