In this article, we'll share insider tips on how to maximize your Shepherd experience — from the things you can prepare to shorten the timeline to insightful questions that’ll lead you to the perfect candidate.
Ready to make the most out of a headhunter agency? Here’s what you need to know:
Being familiar with the agency’s hiring process — as well as its scope and capabilities — allows you to unlock a ton of benefits. It also helps you set the right expectations.
For example, a headhunter agency like Shepherd is different from a business process outsourcing (BPO) company. We don’t charge monthly fees or manage talent — we simply find the best candidates that fit your hiring needs. We’re a great choice if you’re looking to nix the middleman and fully integrate remote Filipino assistants into your company.
Learn more: The benefits of using a headhunter agency
Here’s a common dilemma among business owners: they know they need to outsource tasks, but they’re not sure if they need to hire a general VA or a specialist.
Unfortunately, having only the vaguest idea of who you need to hire can delay the search process. Our talent scouts are pretty good at finding top Filipino talent, but even their superpowers won’t be enough if they don’t know what they’re looking for.
“It’s vital that you know what you need and want for the role,” shares Chanel, one of our client relationship coordinators.
The good news is it’s easy to solve this problem. To determine the right person for the job, zero in on the tasks that you should be delegating.
If the tasks fall under a certain skill category like accounting, marketing, or operations, hire a specialist for the job. But if you need help with administrative, clerical, or just day-to-day tasks, then a general virtual assistant is your best bet.
Once you’re clear about the positions you’re hiring for, the next steps will be much smoother!
Learn more: What tasks should you delegate?
Another way to maximize the headhunter agency experience is to prepare a comprehensive job description before kicking off a project.
A job description is a document that outlines the position you’re hiring for, the roles and responsibilities, as well as the ideal candidate’s qualifications.
It’s essential that you make your job descriptions as detailed as possible. “Don’t be vague about it,” shares Kla, one of our client relationship managers.
“Knowing your negotiables and non-negotiables will really help shorten the timeline.”
Not sure how to create a perfect job description? Here’s a guide to help you create a comprehensive job description that will attract the right candidates to the job.
If you’re still having trouble putting together a job description, our team will be more than happy to assist you! We’ve got lots of templates that you can use.
According to Kla, offering competitive benefits is a great way to attract candidates. Make sure to include the benefits you’re willing to offer when making your job description!
Related: What benefits can you offer remote Filipino employees?
Our team will be working closely with you throughout the hiring process. To make sure that everything runs smoothly and that they can always reach you when needed, let them know about your preferred meeting times and availability from the get-go.
For example, if you don’t like taking meetings before 10am or prefer to have interviews after lunch, let them know. Since the applicants are based in the Philippines, it’s also helpful to indicate your US timezone to make sure our calendars are synced!
At the same time, our team will also do their best to respond to your inquiries as quickly and efficiently as possible.
What’s the key to finding the best match? Aside from the candidate’s skills and experience, Kla mentions that checking the potential hire’s behavior can help you find a good match.
Interviews are a great way to gauge candidate behavior. Video calls allow you to observe an applicant’s communication skills, body language, and overall personality — things that you can’t really assess just by looking at a resume.
Now, the interviews are only as good as your questions, so make them count! The following questions can help you uncover a lot of insights from prospective hires.
Learn more: Interview best practices and tips
An interview is a two-way street. Applicants who ask questions during the interview are usually more invested in the role, so keep an eye out for them.
Answering applicant questions is also a great opportunity to clarify important details that you might’ve missed in the job description, such as:
Filling highly technical or niche positions can be a headache if you’re using generic job boards. It’s hard to find people with the right skills or experience when you’re casting a wide net.
You won’t encounter that problem with Shepherd. Since we use professional talent scouts, we can present a list of hand-picked candidates that meet your specifications. Over the past couple of years, we’ve helped clients hire a bunch of unique and hard-to-fill roles like keto coaches, experienced architectural drafters, and software developers.
Another great use case for Shepherd is hiring leadership roles. Our thorough process ensures that you only get candidates with years of practical experience. Use this to your advantage and hire leadership roles like operations managers, call center operators, and in-house recruitment heads.
Check it out: 12 unique roles we’ve hired for our clients
Our vetting process can take anywhere between 2-3 weeks. During this time, each candidate will go through a rigorous screening process that involves the following steps:
We've had a couple of years to fine-tune our processes. While it's far from being perfect, it's also helped us hire more than 1,000 Filipino talents — and serve a bevy of satisfied clients.
Here's what some of them have to say:
"Trust the Shepherd process," Chanel advises. "We only want to provide quality candidates for you."
After the waiting period, the hiring process can wrap up pretty quickly. Avoid getting caught off-guard by preparing a solid onboarding process.
Here’s what you need to prep:
Wanna learn more about remote employee onboarding? Cop this tried-and-tested guide.
And there you have it: 9 ways to make the most out of your Shepherd experience. We know that using a headhunter agency to hire Filipino talent isn't super common, so we hope that you found this useful and informative. Don't forget to use these tips to make your next search faster and easier!
A headhunter agency like Shepherd finds remote Filipino staff for small businesses. Unlike business process outsourcing (BPO) companies, we don’t manage staff on your behalf. We simply screen, test, and vet them for you. After that, our clients can take over the relationship and fully integrate the assistant into their own company.
Yep, our headhunting team is based in the Philippines. We’ve also been working with Filipino virtual assistants and other remote staff for more than 10 years. It’s safe to say that we know the market pretty well.
We take a one-time finder’s fee for every remote team member hired. That’s it! We will need a $500 deposit to start a project, but that’s fully refundable.
We'll find you amazing remote employees in the Philippines.