Editor’s note: Some customers prefer not to be named, so we’ve purposefully removed their company name in this article. We’re their secret weapon. :-)
Our client provides specialized tech solutions and customizations to trucks, automobiles, and other types of vehicles.
They needed a new eCommerce Manager that can take care of liaising with online customers and providing real-time support to their inquiries. After assessing candidates, Shepherd deemed Alex fit for the role.
Alex does the following as their new Customer Support staff:
Alex now works full-time in the client time zone for $900 per month.
Before hiring thru Shepherd, Alex had seven years of experience in customer support. She has worked on a client’s Amazon shop, has been a customer service representative in a BPO company, and has a virtual assistant as well. During her previous jobs, Alex worked on inventory management, creating reports, and monitoring shipments. Overall, Alex’s background and proven proactiveness, and work ethic made her the best candidate to hire.
When you need to hire an efficient eCommerce Manager to support your business, reach out to us at Shepherd.
We're a headhunter agency that helps small businesses hire top overseas talent for 80% less than US equivalents. We help companies find talent in various roles like customer support, virtual assistants, operations, project managers, creatives, development, accounting, and more!
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