Editor’s note: Some customers prefer not to be named, so we’ve purposefully removed their company name in this article. We’re their secret weapon. :-) Name of the hired applicant has been changed for privacy purposes.
Helping sales teams boost their productivity and lead generation, our client provides a platform that makes sure agents connect with more prospects through phone calls. This application also automates follow-ups until a live conversation takes place.
They needed a Customer Success & Integration Specialist who could assist their clients troubleshoot technical concerns. Shepherd helped them hire Kevin.
As the Customer Success & Integration Specialist, Kevin does the following :
Kevin works full-time in the client time zone for $1,450 per month.
Before he was scouted by Shepherd, Kevin has been in customer service for seven years where he took inbound and outbound calls, supported customers through email and chat, generated leads, and managed email and social media marketing. He also took a supervisory role in his last employment, where he conducted training for new employees and created learning materials. Kevin graduated with a degree in Communication.
When you need to hire an efficient Customer Success & Integration Specialist to support your business, reach out to us at Shepherd.
We're a headhunter agency that helps small businesses hire top overseas talent for 80% less than US equivalents. We help companies find talent in various roles like customer support, virtual assistants, operations, project managers, creatives, development, accounting, and more!
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