Editor’s note: Some customers prefer not to be named, so we’ve purposefully removed their company name from this article. We’re their secret weapon. :-) Name of the hired applicant has been changed for privacy purposes.
Our client manages a staffing platform connecting experienced and skilled workers with businesses and organizations that need short-term labor assistance. They help businesses hire the best people and increase the chances of qualified workers getting hired.
They wanted to add a new Customer Support Representative to serve more clients and contractors. For this, Shepherd facilitated the hiring of Gerry.
These are Gerry’s tasks as a Customer Support Representative:
Gerry now works full-time in the client time zone for $1,100 per month.
Gerry was a Customer Support Representative for a B2B company for three years. He has extensive experience in coordinating with clients, resolving tickets and escalations, setting up appointments, and processing card transactions and concerns. Gerry is customer-oriented and was described by his previous supervisor as responsible, reliable, and punctual.
When you need to hire an efficient Customer Support Representative to support your business, reach out to us at Shepherd.
We're a headhunter agency that helps small businesses hire top overseas talent for 80% less than US equivalents. We help companies find talent in various roles like customer support, virtual assistants, operations, project managers, creatives, development, accounting, and more!
Download our salary guide below or reach out to us to get started with a hiring project here.
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